Last updated: 9/7/2025
At TRRSA Limited (Tressa Shop), we take your privacy seriously. This Privacy Policy explains how we handle your data when you visit our website, use our services, or make a purchase.
1. Data Controller
TRRSA Limited
64 Worcester Road, London, England, E17 5QR, United Kingdom
Email: support@tressashop.com
2. Personal Data We Collect
We collect the following types of information:
- Account & Order Information: name, address, email, phone number, payment details.
- Analytics & Tracking: IP address, device type, browsing behavior (via cookies, Google Analytics, Facebook Pixel).
- Marketing: email address and engagement data if you subscribe to our newsletter (via Klaviyo).
3. How We Use Your Data
We use your personal data to:
- Process and deliver orders.
- Provide customer service.
- Process payments securely (via Stripe).
- Improve our website performance and services.
- Send marketing communications (if you have opted in).
- Analyze website usage through Google Analytics and Facebook Pixel.
4. Cookies & Tracking Technologies
Our website uses cookies to ensure functionality, improve user experience, and support marketing campaigns.
- Essential Cookies: required for checkout and account login.
- Analytics Cookies: measure website traffic and performance (Google Analytics).
- Marketing Cookies: enable personalized advertising (Facebook Pixel, Klaviyo).
You can manage or disable cookies via your browser settings or consent banner.
5. Data Sharing with Third Parties
We share personal data only with trusted service providers:
- Payment Processing: Stripe.
- Shipping & Logistics: delivery partners.
- Email Marketing: Klaviyo.
- Analytics & Ads: Google Analytics, Facebook Pixel.
We never sell your data to third parties.
6. Your GDPR Rights
As an EU/UK resident, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent for marketing at any time.
To exercise your rights, contact support@tressashop.com.
7. Data Security
We use SSL encryption and secure servers. Payments are processed via PCI-DSS compliant gateways (Stripe).
8. Data Retention
We retain personal data only as long as necessary for the purposes described above, or as legally required.
9. Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last updated” date.